Frequently Asked Questions
Expert care and support for your precision cutlery.
How should I sharpen my WÜSTHOF knives?
To maintain the precision edge, we recommend using a honing steel regularly. For actual sharpening, use a WÜSTHOF whetstone or a pull-through sharpener designed for the specific 14-degree angle of our blades.
Are WÜSTHOF knives dishwasher safe?
While our knives are technically dishwasher safe, we strongly recommend hand-washing with mild soap and warm water. High heat and harsh detergents in dishwashers can damage the handle and dull the blade over time.
What is the WÜSTHOF lifetime warranty?
WÜSTHOF warrants its products to be free from defects in material and workmanship for the lifetime of the product. This warranty does not cover normal wear and tear or misuse.
What is the difference between Classic and Ikon series?
The Classic series features a traditional full bolster and triple-riveted handle, while the Ikon series offers a double bolster for enhanced balance and a more ergonomic handle design.
How long does shipping take for online orders?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please ensure the safety sheaths are intact when returning any cutlery.